Privacy Policy

I am a sole trader and a small business. I am committed to maintaining the trust of any visitors to my website and all customers. I will never share your personal details, and I’ll never use your personal details without your express permission. I’ve created a Privacy Policy to explain what information I collect and how I use it, and also what I do to keep it all secure.

Types of data I collect

Cookies
My website – and the partner websites that I sell through – use cookies to collect information. This includes information about browsing and purchasing behaviour by people who use these websites. It also includes information about pages viewed and products purchased. I do not use cookies to collect or record information on your name, address or other contact details. If you wish to disable cookies you need to change your website browser settings to reject cookies. My website is built using WordPress

Newsletters
As part of the registration process for my newsletters, I collect personal information. I use that information to tell you about the events we are likely to attend, our forthcoming workshops and any new products and offers we may have. I don’t rent or trade email lists with other organisations and businesses. I use a third-party provider, Campaign Monitor, to deliver my newsletter. I gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s privacy notice. You can unsubscribe to general mailings by clicking the unsubscribe link at the bottom of any of my emails. In preparation for GDPR I deleted all contact details on all my mailing lists on 1st May 2018.

Consumer Information
When you purchase a product, or book a place on a workshop with me, your name, address, email and contact number will be stored online, either by Paypal and/or Eventbrite. All of these third parties are fully GDPR compliant, and be assured that your details are safe. I will only ever use your contact details for the purpose you provided them to me for – either to post a product out to you or to contact you relating to a workshop you are going to attend. Your details will be downloaded onto my computer, however all downloads will be deleted periodically. Any paper copies of your details destroyed securely immediately after use (eg attendance lists, order sheets).
If I’m working on a bespoke commission for you then your details may be help on my computer. The details will vary depending on the nature of the commission – for example I may use your name as a file name, or I may have the names of your guests in a file you have provided me with. I retain photographs of all my work indefinitely as part of my portfolio; they are stored securely on Dropbox.
For accounting purposes, your details will be held on securely online, within the third party websites I’ve mentioned, however they will not be used for any other reason, and I would never share your contact details without your express consent.

Access to your personal information
You are entitled to view, amend or delete the personal information that we hold. Email your request to me at chocshop [at] thechocolatecellar.co.uk